Terms
Last updated: February 20, 2025
My KOUCH is a career and employability coaching platform that connects professional coaches with coachees to schedule sessions, participate in exclusive programs, access real-time training, complete evaluations, and track progress. These Terms and Conditions govern the use of the platform, including the integration with external services such as Google Calendar, Microsoft Calendar, Google Sign-In, and LinkedIn. By using My KOUCH, users agree to interact within a professional development environment supported by these tools and features.
By accessing or using https://my.kouchc.ca, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the platform.
To use certain features, users are required to register for an account. My KOUCH supports authentication through:
Google Sign-In
LinkedIn Login
By using these login methods, you authorize us to access certain basic information from your account in accordance with our Privacy Policy.
As part of our scheduling and coaching functionality, My KOUCH provides optional integrations with:
- Google Calendar
- Microsoft Outlook / Microsoft Calendar
If you choose to connect your calendar, you will be asked to authorize access through the appropriate provider (Google or Microsoft). This access allows us to:
- Sync your availability
- Display events that may conflict with coaching sessions
- Automatically create and update events in your calendar
We only access data necessary to provide scheduling functionality and do not share calendar data with third parties.
Zoom Integration with My Kouch
My Kouch integrates seamlessly with Zoom to enhance your coaching experience. This connection allows users to:
Securely connect their Zoom accounts
Schedule and manage meetings directly from the platform
Automatically generate unique Zoom links for each session
Track meeting attendance
Access cloud recordings after each session
This integration ensures a smooth, professional, and fully synchronized experience between your coaching sessions and your Zoom account — all in one place.
You agree to:
Provide accurate, complete, and updated information
Maintain confidentiality of your login credentials
Use the platform only for lawful purposes related to coaching and collaboration
Coaches who offer services on My KOUCH do so independently, either as individual professionals building their personal brand, or as part of employability consulting firms.
These coaches use the platform as a channel to connect with potential coachees, manage sessions, deliver programs, conduct assessments, and provide follow-up.
My KOUCH does not employ or represent these coaches. The relationship is collaborative, and coaches subscribe to different plans or memberships based on their needs.
All content shared by coaches—such as their experience, services, or published materials—is the sole responsibility of each individual or consulting entity.
10. Relationship with KOUCH LATAM
My KOUCH maintains a strategic collaboration with KOUCH LATAM, which promotes the platform in certain regions.
KOUCH LATAM is the only external entity with access to user data, and only for professional hunting processes (job offers, mentoring opportunities, or networking relevant to the user’s profile).
This collaboration does not imply ownership or operational control of the platform by KOUCH LATAM.
Contact
If you have any questions about using the platform or are experiencing technical issues, feel free to contact us at:
📧 support@my.kouchc.ca
Are you a coach and interested in accessing the platform and its tools?
Get in touch with us at:
📧 info@my.kouchc.ca
¿Eres coach y te gustaría acceder a la herramienta y sus funcionalidades?
Contáctanos en:
📧 programas@kouchlatam.com
Updates to This terms
This policy may be updated to comply with new regulations or service improvements. Significant changes will be communicated through the platform.
